Reference

How slot808 Protects Your Personal Data

At slot808, your personal data is handled with clear purpose and limited scope — we collect only what we need to run your account, process deposits via DANA…

Data collected only as neededSecure account storageYour rights, clearly statedDANA, OVO, GoPay, QRIS contextContact us anytime
slot808 How slot808 Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete personal data we hold about your slot808 account, our privacy support team is available 24 hours a day…

Live Chat Support Connect with our privacy team through the live chat widget available in your account…
Email Request Send a written privacy request to our dedicated email address.
In-Account Ticket Log into your slot808 account and open a support ticket under the Privacy section.
DATA HANDLING PRACTICES

How We Manage, Store and Protect Your Information

slot808 applies specific technical and procedural controls at every stage of data handling — from collection through retention and eventual deletion.

Data We Collect

We collect your name, email address, phone number and payment identifiers — such as your DANA or OVO wallet reference — when you register and transact. Nothing beyond what is operationally necessary is stored on our systems.

Cookie Usage

Our platform uses session cookies to keep you logged in and preference cookies to remember your language and display settings. You can manage cookie permissions at any time through your browser settings without losing your account data.

Account Security

Passwords are stored as salted hashes and are never readable by our team. Two-step login verification is available for your account and we strongly encourage you to activate it from your account security settings page.

Data Retention Period

We retain account and transaction records for as long as your account remains active and for a defined period after closure, where local law requires it. Once that period expires, data is securely deleted from our servers.

Third-Party Sharing

Your data is shared only with payment processors such as the QRIS and GoPay networks, fraud-detection partners and identity verification services — never for advertising or profiling by unrelated third parties.

Requesting Changes

You may request a copy of your data, ask us to correct inaccuracies or request deletion of your account records at any time. Submit your request via live chat or email and we will process it in line with applicable local law.

Frequently Asked Questions About Your Privacy

Below are the questions we receive most often about how slot808 handles personal data. If your question is not listed here, our live chat team is available 24/7 to give you a specific answer about your account.

We collect your full name, email address, mobile number and, when you make a deposit, the payment identifier linked to your DANA, OVO, GoPay or QRIS account. We do not collect data beyond what is needed to operate your account.

We do not sell your personal information. Data is shared only with payment processors and fraud-detection partners directly involved in running your account. No advertising networks or unrelated third parties receive your personal details.

After account closure, we retain records for the period required by applicable local law. Once that retention period ends, your data is permanently deleted from our active systems and backups on the scheduled purge cycle.

Yes. Submit a data access request via live chat or email with your registered account name. We will compile and deliver your data within the timeframe set by applicable local law, typically within 14 working days of receiving your request.

Open a support ticket under the Privacy section in your account dashboard, or contact us by email. Include the specific data you want corrected or removed, and we will process your request in line with our retention policy and local law.

We store only the payment reference identifiers required to reconcile transactions, not full wallet credentials or card numbers. Sensitive payment authentication happens on the payment provider's secure environment, not on our platform.

We use session cookies for login continuity and preference cookies for display settings. You can disable non-essential cookies in your browser at any time. Disabling them may affect some account features but will not delete your stored account data.